Effectively communicating the metrics is critical to supporting community growth and and sharing the business impact of your online community program. Being able to craft a compelling narrative from numbers is a powerful way to secure additional support and resources for your community.

In this self-paced course you will learn how to turn numbers into narrative. (Estimate learning time is 22 minutes.)

This course is comprised of three parts with interactive components in each.

By the end you’ll have an understanding of what metrics provide a strong foundation for constructing a narrative, and what to do when that foundation isn’t strong enough.

This course is for anyone who works with an online community program who looking to improve their reporting skills, and better understand how metrics can inform their community strategy.

Upon completion you will be awarded a lifetime certification from The Community Roundtable.