Community 101

Community Management Fundamentals (Internal/Employee)

The Community Roundtable’s Internal Community Manager Training Course for new community managers outlines the scope of the community manager role in internal communities and provides prescriptive approaches for successful community management.

You will have 120 days to complete the course.
  • Definition of Community & Community Management
  • Video Lesson: Definition of Community and Community Management
  • Worksheet: Network Building
  • Profiling Community Member Segments
  • Video Lesson: Profiling Community Member Segments
  • Worksheet: Member Segment Profile
  • Community Strategy
  • Video Lesson: Community Strategy
  • Worksheet: Community Strategy
  • Starting a Community
  • Video Lesson: Starting Your Community
  • Worksheet: New Community Action Plan
  • Building Engagement and Value
  • Video Lesson: Building Engagement and Value
  • Worksheet:Engagement Recipe
  • Measurement and Reporting
  • Video Lesson: Measurement and Reporting
  • Worksheet: Community Measurement
  • Quiz
  • Internal Community Management Training Quiz
  • Training Content Survey
Completion rules
  • You must complete the test "Internal Community Management Training Quiz"
  • Leads to a certification with a duration: Forever